Downloads and views - Time Series
Number of downloads and views in the period.
Item
| Title | : | A qualidade de serviço na satisfação e fidelização de clientes : o caso de uma microempresa |
| Entry Date | : | 20-05-2016 |
Downloads and viewsExport
| Year | Downloads | Views |
| 2016 | 10,0 | 63 |
| 2017 | 37,5 | 227 |
| 2018 | 112,0 | 211 |
| 2019 | 157,5 | 316 |
| 2020 | 298,0 | 277 |
| 2021 | 75,0 | 39 |
| 690,0 | 1.133 |
Downloads and views per year
Downloads by country (top 10)
Views by country (top 10)
Downloads by countryExport
| Origin | Downloads | Perc.(%) |
 Portugal |
598,5 | 32,78 |
 United States |
571,0 | 31,27 |
 Brazil |
208,0 | 11,39 |
 Angola |
135,0 | 7,39 |
 Mozambique |
125,5 | 6,87 |
 N/A |
55,5 | 3,04 |
 Germany |
32,0 | 1,75 |
 Cape Verde |
18,5 | 1,01 |
 Russian Federation |
15,0 | 0,82 |
 Czech Republic |
7,0 | 0,38 |
 China |
6,5 | 0,36 |
 Latvia |
4,5 | 0,25 |
 Peru |
4,5 | 0,25 |
 France |
3,5 | 0,19 |
 Lusíada - Repositório das Universidades Lusíada |
3,5 | 0,19 |
 United Kingdom |
3,0 | 0,16 |
 South Africa |
3,0 | 0,16 |
 Austria |
3,0 | 0,16 |
 Sweden |
2,5 | 0,14 |
 Sao Tome and Principe |
2,5 | 0,14 |
 Argentina |
2,5 | 0,14 |
 Croatia |
2,5 | 0,14 |
 Iran, Islamic Republic of |
2,0 | 0,11 |
 Canada |
2,0 | 0,11 |
 Ireland |
1,5 | 0,08 |
 Mauritius |
1,5 | 0,08 |
 Netherlands |
1,5 | 0,08 |
 Senegal |
1,0 | 0,05 |
 Spain |
1,0 | 0,05 |
 Lithuania |
1,0 | 0,05 |
 Bolivia |
1,0 | 0,05 |
 Timor-Leste |
1,0 | 0,05 |
 Denmark |
1,0 | 0,05 |
 Vietnam |
0,5 | 0,03 |
 Romania |
0,5 | 0,03 |
 Switzerland |
0,5 | 0,03 |
 Finland |
0,5 | 0,03 |
 Ecuador |
0,5 | 0,03 |
 Paraguay |
0,5 | 0,03 |
 Macau |
0,5 | 0,03 |
 Costa Rica |
0,5 | 0,03 |
| 1.826,0 | 100,00 |
Views by countryExport
| Origin | Views | Perc.(%) |
|
United States |
733 | 37,02 |
|
Portugal |
528 | 26,67 |
|
Germany |
195 | 9,85 |
|
Brazil |
151 | 7,63 |
|
Latvia |
66 | 3,33 |
|
N/A |
54 | 2,73 |
|
Canada |
47 | 2,37 |
|
Angola |
36 | 1,82 |
|
Mozambique |
28 | 1,41 |
|
China |
25 | 1,26 |
|
Lusíada - Repositório das Universidades Lusíada |
16 | 0,81 |
|
Sweden |
15 | 0,76 |
 Ukraine |
13 | 0,66 |
|
United Kingdom |
11 | 0,56 |
|
France |
11 | 0,56 |
|
Cape Verde |
11 | 0,56 |
|
Ireland |
11 | 0,56 |
|
Austria |
9 | 0,45 |
 Turkey |
4 | 0,20 |
|
Peru |
3 | 0,15 |
|
South Africa |
2 | 0,10 |
 Italy |
2 | 0,10 |
|
Iran, Islamic Republic of |
2 | 0,10 |
|
Macau |
1 | 0,05 |
|
Czech Republic |
1 | 0,05 |
|
Spain |
1 | 0,05 |
 Philippines |
1 | 0,05 |
|
Netherlands |
1 | 0,05 |
|
Vietnam |
1 | 0,05 |
|
Paraguay |
1 | 0,05 |
| 1.980 | 100,00 |